Last Updated: 2024 September 03

1. Acceptance of Terms

1.1 These Terms of Service regulate your use of our website, accessible at https://www.connectsl.com, operated by Hambantota District Chamber of Commerce. 

1.2. These Terms of Service establish a legally binding agreement between Hambantota District Chamber of Commerce, conducting its services under the name ConnectSL ("we," "us," or "our"), and any individual or entity ("User," "you," or "your") engaging with our Service. By accessing or using our Service, you acknowledge that you have read and comprehended these Agreements and consent to be bound by them, along with our Privacy Policy and any other pertinent guidelines or policies. If you disagree with these terms, refrain from using the Service.

2. Registration and Account

2.1 When creating an account with us, you confirm that you are at least 18 years of age and that the information you provide is accurate, complete, and current at all times. Provision of inaccurate, incomplete, or outdated information may result in the immediate termination of your Service account.

2.2 You are accountable for maintaining the confidentiality of your account and password, which includes limiting access to your computer and/or account. You agree to assume responsibility for all activities or actions taking place under your account and/or password, irrespective of whether your password is associated with our Service or a third-party service. Notify us promptly upon detecting any security breach or unauthorized use of your account.

2.3 We retain the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Purchases

3.1If you intend to purchase any good accessible through the Service ("Purchase"), you may be required to furnish specific information relevant to your Purchase, including but not restricted to, credit or debit card details, card expiration date, billing address, and shipping information.

3.2 You warrant that: (i) you possess the legal authority to utilize any card(s) or other payment method(s) for a Purchase; and (ii) the information provided to us is accurate, truthful, and comprehensive.

3.3 Third-party services may be employed for payment facilitation and completion of Purchases. By submitting your information, you authorize us to share the information with these third parties, subject to our Privacy Policy.

3.4 We maintain the right to refuse or cancel orders at our discretion, whether due to product or service availability, errors in the description or pricing, mistakes in your order, or other reasons. Orders may also be refused or canceled in cases of suspected fraud or unauthorized or illegal transactions.

4. Modification to Prices and Goods

1. The pricing of our goods may be revised without prior notice.

2. We retain the authority to alter or cease the provision of the goods at any given moment, without prior notice.

3. We shall not bear any responsibility to you or any third party for any adjustments in pricing, alterations, suspension, or discontinuation of goods.

4. We have taken every endeavor to present the colors and images of our goods as accurately as possible. However, we cannot assure the precise accuracy of color representation on your computer monitor.

5.  Refund and Return Policy

Refund requests must be submitted within 7 days of the purchase date. Refunds will be issued through the original payment method, and processing may take up to 14 days. For additional information, refer to our Return and Refund policy.

6. Termination

6.1 We possess the authority to promptly terminate or suspend your Service account and deny access, without prior notice or liability, at our discretion. Grounds for termination encompass, but are not limited to, a breach of these Terms.

6.2 You may terminate your account by discontinuing the use of the Service.

7. Privacy

7.1 The collection and usage of your personal information are governed by our Privacy Policy. Check our Privacy Policy.

7.2 By using our Service, you consent to our data handling procedures as detailed in our Privacy Policy.

8. Disclaimers

THESE SERVICES ARE PROVIDED BY THE COMPANY ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY DOES NOT MAKE ANY EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES CONCERNING THE OPERATION OF THEIR SERVICES OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY ACKNOWLEDGE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS UNDERTAKEN AT YOUR SOLE RISK.

NEITHER WE NOR ANY OF OUR BUSINESS PARTNERS ASSERT OR GUARANTEE THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE SITE IS FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. FURTHERMORE, WE OR OUR PARTNERS DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, CURRENCY, QUALITY, PERFORMANCE, OR SUITABILITY OF THE SITE OR ANY CONTENT AVAILABLE ON THE SITE. IN THE EVENT OF ANY ISSUES WITH THE SITE OR ANY CONTENT, YOU AGREE THAT YOUR ONLY RECOURSE IS TO DISCONTINUE USING THE SITE. ALL PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THE SITE ARE SUBJECT SOLELY TO ANY APPLICABLE EXPRESS WARRANTIES.

THE COMPANY DISCLAIMS ALL TYPES OF WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

9. Limitation of Liability

IN NO CIRCUMSTANCE SHALL OUR COMPANY, ITS OFFICERS, EMPLOYEES, AFFILIATES, OR AGENTS BE HELD ACCOUNTABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF OUR SERVICE OR THE GOODS OFFERED. YOU AGREE TO INDEMNIFY AND ABSOLVE US FROM ANY CLAIMS, LIABILITIES, DAMAGES, COSTS, AND EXPENSES, INCLUDING LEGAL FEES, ARISING FROM YOUR USE OF THE SERVICE. IF LIABILITY IS FOUND ON THE PART OF THE COMPANY, IT WILL BE CONFINED TO THE AMOUNT PAID FOR THE GOODS, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES.

10. Governing Law

These Terms shall be construed and governed in accordance with the laws of Sri Lanka. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of those rights. If any provision of these Terms is deemed invalid or unenforceable by a court, the remaining provisions will remain in effect. These Terms constitute the entire agreement between us concerning our Service and supersede any prior agreements.

11. Acknowledgment

By using our Service or other services provided by us, you acknowledge that you have read and agree to be bound by these Terms of Service.

12. Contact Us

For feedback, comments, or technical support requests, please contact us. by email: [email protected] and phone: +94 71 34 35 362